When a customer wants to use their points, I want it to apply to the
regular price not the discount price. Other shop have one or the other you
use your discount or you use your points not both.
HI there @veteranscigarcl.. So, this does not currently exist in Square Loyalty. The only thing I can recommend is to submit a feature request here and the engineering team will consider it. If you do this, please ask for it to be an OPTIONAL loyalty reward setting. I know that in my shop, I would never want to restrict my loyalty customers in any way, as I don't consider it good PR, especially since it so rarely happens and doesn't really register on my bottom line when it does. But I can see the value for some shops, and I'd support an optional setting.
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