How to customize square messages emails?

[RocketCrete]

I have recently started using messages plus as a simple tool to email and text customers.

I sent a test email to myself just to see how it looks, and want to change my logo on the email, But i cannot find anywhere that allows me to change the "framed logo" to the full logo for my business for better brand recognition.   

It would be nice if the banner color matched my business colors that are set up for my invoices and receipts as well, but can't find anywhere to update the color for emails. 

Surely there's an option somewhere to customize these to match everything else that I use square for. 

I'm attaching a screen shot to show the banner and logo im referring to 

[rtfulk]

You can change all of that when you are in the marketing tab.  When you click on email campaign or text campaign, follow the prompts until you get to where you write your text in the campaign.  Then click on the top photo and click customize, then themes, from there you can upload a logo that fills the banner, the other boxes you can also customize any color you want.  I’m attaching some screenshots, but they are from my phone.  We are traveling and I don’t have access to my laptop. It’s easier to do it on a laptop than a phone.  

In the themes you can upload your logo and it will stay there.  

 

 

 

[RocketCrete]

Thank you for your reply. 

I have already tried that. But this is not a marketing campaign email. Just a regular email I sent to one of my customers through square messages. My marketing emails all have the correct color banner and logo. But if I just send a single email to someone it does not. It's not that huge of a deal just kind of odd. 

[_Violet]

Hi there, @RocketCrete - Thanks for reaching out to us here on the Seller Community.

I'm not sure of the answer to this one myself, so I'm going to consult with the Square Messages team on this one to get the best answer for you. 

I'll reach back out to you here once I gather more info!

[rtfulk · Accepted solution]

@RocketCrete Sorry I misunderstood your question.  There is a work around to have your logo at the top of a email message.
1. Open your message in the POS

2. hit the plus sign beside the area you would write your reply. 
3. have your logo saved in your photos, tap photo library and add your logo. 
4 write your email or invoice.  

it will place your logo at the top of you email I’ve attached photos below. 

 

 

 

 

[RocketCrete]

Thank you!!! It worked 

[_Violet]

Thanks for providing the solution here, @rtfulk!