I am trying to provide a 15% discount to be used on one item on the customers birthday. We do not have loyalty program yet but have collected the birthdays and wanted to send an email for this month. First time doing it. Right now seems I have to select the one item.
Hello @interioryardage thanks for your post. And welcome to the Square Community! We're glad you're here!
If you've been collecting birthdays, have you done so by using a Marketing automation? There are different automatic emails you can setup to send to your customers; one is for the birthday collection, and another is to send an actual offer to birthdays. I think the emails are sent by the month, so everyone with a birthday in that month will get an email. You can customize the email and the offer they get emailed. I think you'd be able to specify the 15% discount, and this may/or may not be applied to any item.
Go to your Square Dashboard > Marketing > Automations to set up this birthday collection/offer email. I hope this helps answer your question.
Hello @interioryardage thanks for your post. And welcome to the Square Community! We're glad you're here!
If you've been collecting birthdays, have you done so by using a Marketing automation? There are different automatic emails you can setup to send to your customers; one is for the birthday collection, and another is to send an actual offer to birthdays. I think the emails are sent by the month, so everyone with a birthday in that month will get an email. You can customize the email and the offer they get emailed. I think you'd be able to specify the 15% discount, and this may/or may not be applied to any item.
Go to your Square Dashboard > Marketing > Automations to set up this birthday collection/offer email. I hope this helps answer your question.
Thank you for jumping to support on this one @HC_Charlie! I appreciate your help here!
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