Solved: How do I disable loyalty program?

Thefadeco423 · ‎03-07-2025

I want to disable the loyalty program. I was able to unsubscribe, however, it will still be effective through this month. How do I disable clients from enrolling at the terminal right away?

TheRealChipA · ‎03-07-2025

Hi there @Thefadeco423. Go to your online dashboard > Marketing & Loyalty > Loyalty > Settings. Deselect your location(s) and save. It might take a few minutes for the change to be pushed to your POS devices, but that should do what you want.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

TheRealChipA · ‎03-07-2025

Hi there @Thefadeco423. Go to your online dashboard > Marketing & Loyalty > Loyalty > Settings. Deselect your location(s) and save. It might take a few minutes for the change to be pushed to your POS devices, but that should do what you want.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

collinsandcoupe · ‎04-02-2025

FYI, I followed these steps and it won’t let me save the changes if I disable the location.