Has anyone successfully synced CUSTOM customer fields with HubSpot Contact properties?

[jordanh]

Hi - I have a customer/contact sync set up between my Square and HubSpot accounts. Everything works as expected with Square's default customer fields, but when I go to set up mapping, none of my custom customer fields are included on the list of available fields to map. The support documentation says I should be able to map custom fields, but I've been at this so long I'm wondering if the support doc is wrong. Has anyone on here successfully synced custom customer fields in Square with contact properties in HubSpot? Thanks in advance for your time!

[jordanh · Accepted solution]

Well, I can answer my own question now because I just got a definitive answer from HubSpot support: Square API does not currently support custom fields. I was told it could be possible in the future, but there's no specific timeline for it.

[Sammie_C]

Hi @jordanh, I wanted to step in and welcome you to the Square Community. Welcome! We appreciate your post.

I am glad to hear that you were able to get an answer to your question. If you end up having any other questions or concerns, please let me know.