Pleaaasseee update the duplicate customers section. 😬 We have SO many duplicates that are not populating in the "suggested duplicates" section and it has to be done manually. We have almost 3K customers in our file and it takes so long. Luckily we have so many repeat customers (that use different cards) so duplicates is very common for us unfortunately. If there's a way on the back end to suggest dupes by the same name, this would be extremely helpful and save lots of time so we can make more money to give you guys a cut LOL. Thanks in advance!
Hi @GP82818 - Welcome to The Seller Community, it's always nice to see a new face 😊
Great Observation.
I can totally see that could be to have so many duplicates when sorting through customers. I'll be happy to move this over to a feature request board so that our engineers have visibility of your suggestion. We appreciate you sharing your request. While there is no time frame for when it will be implemented, i'm happy to make sure our engineers have eyes on your request.
As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨
I strongly agree with this feature request!
I know that this is probably low priority compared to more important issues, however we have almost twenty thousand guests in our directory and many, many of them are unidentified duplicates. Most of them are easily identifiable at a glace--exact same name, spelling, and phone number, etc--but about 1/3 of them are duplicates with the same phone number but the name spelled slightly differently in one. (J. Smith instead of John Smith) Fine tuning the duplicate identification feature would massively clean up our directory and save us a ton of effort in marketing!
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