Hey @itspoppin53964. I had something like this happen a few months ago, and even WE could not do it from the POS. What I ended up having to do was to sign completely out of the POS, then delete and reinstall the POS app. Then when I signed back in to the POS, everything was fine.
One caution, since you didn’t say. I’m not sure you can/should delete any of the POS apps if you are using Register, but I don’t know since I never have used or wanted that piece of hardware. So, instead of deleting the app, it might work to sign out of the POS apps, then force close and reboot everything. That should clear any issues/ghosts, if indeed you are having a similar issue to mine.
Let me know whether or not that works.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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