Consider allowing businesses to allow loyalty program without phone number

I've noticed that a lot of people choose to not join the loyalty program because they don't want to give out their phone number. I know that logically they could use a fake phone number but Square is already tracking the CC info given that the returns/purchases are tied to a card.

 

Why not allow businesses to choose to offer rewards when using the same card? 

 

The upside to this is that then Square Marketing is actually more targeted to those that actually want to receive text messages/emails versus those that just want to join the loyalty program.

 

This would only work for card payments and if they use more than one card or cash they would have to link it via a phone number.

 

I've just noticed hesitancy among certain demographics of my customer base and while they can opt out I feel like the whole opt in portion is almost unnecessary given that most payments are card based.

www.PartyManiaBethesda.com
Please Require Customers to pick time/date at checkout for Square online. Thanks!
1,384 Views
Message 1 of 3
Report
2 REPLIES 2

I too would like this option to be added to the loyalty program.

Even when using cash if they have created a profile it could still be under their name or email address. 

Little by little we human beings are confronted with situations that give us more and more clues that we are not perfect.
-Fred Rogers
1,313 Views
Message 2 of 3
Report
Alumni

Hi @PartyManiaMD - Welcome back to The Seller Community 😊

 

Awesome suggestion.

I can totally see the need for a feature like this and how beneficial it could be for sellers. I'll be happy to move this over to a feature request board so that our engineers have visibility of your suggestion. We appreciate you sharing your request. While there is no time frame for when it will be implemented, i'm happy to make sure our engineers have eyes on your request. 

 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist.

 

Ria
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,302 Views
Message 3 of 3
Report