Hey there @Pinskers.. The fee is charged when the transaction is processed. If we refund and rerun the transaction, we are charged two fees, and there is no window. The same is true for Square -- the card networks charge them immediately and if we refund/reprocess, Square is charged two fees. This is the industry standard.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
