"Hang tight" QR Code ordering freezes at Hang Tight Screen

[MFD123]

Is anyone else having issues with QR code ordering? It is working fine for some people but then it freezes before the payment screen and sits circling. It just says "hang tight, we're almost there"

[_Violet]

Hi @MFD123 - I see this is your first post in the Square Community so I'd like to officially welcome you! 🎉👏

As for the QR Code issue, our websites can sometimes encounter errors when trying to connect to your browser. Here are a few troubleshooting tips your customers can try:

- Make sure browser is up to date.

- Clear the cache on the browser. Access the Help menu of your browser to locate step-by-step instructions.

- Switch to a supported browser, such as Google Chrome or Safari.

If none of these troubleshooting tips work, please let me know. If possible, a video of the behavior would also be helpful 🙂