is it possible to print instructions on the order tickets that the customer doesn't see?

[Cherans_Bakery]

Ie, Cheran's Ice cream - Two waffles, one flake, three sprinkles , a unicorn horn and some gold glitter and don't forget to smile!

Thanks!

[Breffni]

Hey @Cherans_Bakery, thanks for your post. 

Yes, you should be able to set this up as long as you have Open Tickets enabled on your devices. 

Once you create a new ticket you have the option to add a note to the ticket. 

New Ticket > Ticket Name > Add a note. 

If you don't have a note to add at the start of the transaction you can simply leave 'Add a note' blank and then, later on, edit the ticket but pressing the three dots on the top right of the screen and press 'edit ticket > add note'

You can then enable order tickets to print out the note, but the note won't be viewable on the customer's receipt. 

I hope this helps! 

[Cherans_Bakery]

Thanks - that almost helps!   I should have specified; I’d like the note to be PRESET.

is this possible?

 Thanks Alan

[Breffni]

Oops, I see what you mean now, sorry! 

I've had a good look this morning and I haven't found a way to do this, unfortunately. 

We would only have this functionality available for the customer copy at the moment. 

If I do come across any other workarounds I'll let you know @Cherans_Bakery