Setting up Square in Canada but it only recognizes a US address?

[NS4]

Hello, 

I am new to Square, and I am located in Canada. 

When I try to enter my address and banking information, it only recognizes a US address and US banking information. 

Has anyone encountered this before setting up in Canada, if so, is there a way to fix this, or am I doing something wrong? 

Thanks! 

[AshleyK]

Hey! So sorry to hear of the troubles you are having with your account. It sounds like you've accidentally created a US account instead of a CA account.

We will need to have our Customer Success team disable your current account if you would like to use the same email for your new account, but if you don't want to wait you can sign up for a Canadian Square account.

For step-by-step instructions on signing up for the Square Point of Sale app, visit our Support Centre.

Let me know what you prefer, and if you like, I can send a case over to Customer Success for you! 🙂