Hi @TuckerboxFoods,
Thanks for getting in touch and welcome to the Community!
Having a look into your Square account, it appears that you're using the beta version of Square's POS app on your S5. Are you able to try installing the regular version of Square's POS app and seeing if this works? You should be able to find this in the Google Play store by searching for "Square POS". You want the one with the grey square icon, rather than the blue square icon 👍
Once you've done this, if you're still having issues connecting your reader I recommend getting in touch with our Australian support team on 1800 760 137 - you'll be able to speak to a support agent who can troubleshoot with you live over the phone 🙂
Seamus
Square, Australia
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