'Oh no, something went wrong' when trying to access Online section of Dashboard?

[Liming]

[The title of this thread has been edited from the original: Oh no, something went wrong.]

Hi, I have a problem with the dashboard. I have been added as a team member on my client online website. However, I cannot open the "Online" Session to edit the website. The page said, "Oh no, something went wrong." Thank you.

[isabelle]

Hey @Liming!

Did the owner of the account provide you with Square Online access? 

For instructions on how to, please have them take a look at this post. Also - please ensure that you're using the browser Google Chrome when trying to access the page.