How to set up online store all in English ?

kamadoyyc · ‎02-27-2022

Hi, I was just new to Square Online. Set up Online store last month in English. Our customer sent us the screenshot of Order confirmation and Receipt in Japanese.

Checked our setting, Language preference was English. However, dietry, location and order confirmation was by Japanese.

Anyone help me to switch to All English ? Thank you !!

LukeNieuw · ‎03-01-2022

That's wild I haven't heard of this before. Do you have a screenshot of it?

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/

JJ_ · ‎03-01-2022

This is very strange indeed @kamadoyyc

If this continues to happen I would suggest reaching out to our support team to get this addressed.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

kamadoyyc · ‎03-01-2022

Thank you. I just sent this screenshots to the team.

kamadoyyc · ‎03-01-2022

Never mind. Made it.

Please see the First screenshot. All words we typed were all English. Dietery preference and Contains the following were by Japanese. Also, the second one was the customer receipt by Japanese, only delivery date and time was by English.

kamadoyyc · ‎03-01-2022

Yes We do have. Tried to upload here, but couldn't. Displayed "You do not have permission to upload images." 😂