Square

How are you using AI to improve your business? What are your biggest questions?

👋 Hi folks! My name is Sam and I’m part of the team working on Square AI, which is now available in open beta to all owner accounts in the US. 

 

As we continue to build AI capabilities into Square and bring you resources to help you get the most out of AI, we’re curious to hear: 

 

What are some of your biggest questions about using AI to improve your business? 

 

What are some of the biggest unlocks you’ve found by using AI so far?

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Square Champion

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Hi @sargos AI for me has to be almost invisible, doing those tasks that AI can do but without me knowing its doing it. If I have to instruct it too much, if its not intuitive then it may be a little too cumbersome to use. 

 

We have used AI for blog generation but I have read that AI will be changing the way searches will be conducted. It would be nice if AI could look at my website, for example realize that our business sells chocolate, we sell all year round, peak times are Christmas, Easter, Mothers Day etc, we sell dark, milk and white chocolate, we have chocolate for suitable for vegan diets and then have AI generate the information be it 'blog' content in the format that the new AI searches will like to see. Take the human out the equation. AI should know what AI searches would like to see and in what format. 

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk

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To make it read like a human wrote it instead of so computer. AI has potential, it’s getting owners to accept the concept of allowing AI to work for a business the opportunity to grow.


I have been trying different platforms for our business in AI. See attached images. I know AI has more to learn from in growing our business. 

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AI is what you make of it. I think AI is a game changer because it equalizes and gives everyone a level playing field. If used correctly, it will empower you to be better.

 

I use AI pretty often and I used it to create a sales agent roleplay tool for my sales people to practice on speaking to customers and cold calling customers. This turned into a real software app.

 

If people haven't started using ChatGPT or one of the LLM's, I would say just ask it questions everyday and youll be surprised at what you learn with the follow up questions it asks.

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I like the idea of using it for roleplay. Customer service and training is very important especially if you are at the coal face from dealing with new enquiries, complaints or just how to be nice to customer without being too sickly sweet sweet in approach. Off for a play on it now.

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
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