Combo/Kit Pricing

[katylou]

Background - merchandise business selling to sporting clubs. 

Problem - I have offered a "kit price" to a club for a singlet and shorts. When I set the coupon up, it is reducing the price from each item, not combined. Ie, total price is $66 with $11 off when both items are purchased together. The coupon is taking $11 of each item. Is there any way around this?

[Laurie_]

Hi there @katylou,

Thanks for reaching out to us with your query! 

Just to clarify here, are you creating a coupon in Square Online or are you setting up a discount for your point of sale?

If you're wanting to apply this discount on your point of sale, we should be able to achieve this by ensuring you have the option to automatically apply the discount toggled off. 

A manually-added automatic discount will apply to all items in the cart, not just items selected in that discount’s rules.

Let me know if you have any further questions here!

[katylou]

I was trying to achieve the kit price by applying a coupon. However, the coupon applies to items bought individually as well as in a kit which I don't want to happen. 

All my sales are online so I can't apply the discount at point of sale.

[Laurie_]

Thanks for confirming, @katylou.

There are certainly differences in the functionality of point of sale discounts and Square Online coupons. 

At this time, Square Online coupons apply to each item in the order. There isn't a way to prevent customers from using the coupon when purchasing a single item from the list of applicable items.

You would need to adjust the discounted value with this functionality in mind. 

[katylou]

Thank you for the clarification Laurie. At least I know and won't spend any more time looking for a work-around! Appreciate your time and I hope that this is something that could be looked at in the future? Have a great Christmas.

[Laurie_]

You're welcome, @katylou, my pleasure!

I'll certainly be passing on your feedback to our Product Team. We've heard similar feedback from other Square Online Sellers, so I'm hoping this is something we'll look to improve for future updates.

Wishing you a Merry Christmas too! 🎄