Changing owner of Weebly website

My husband was owner of our clubs weebly website. He has died and we need to replace him. I can't see how to do this, can anyone help?

152 Views
Message 1 of 4
Report
3 REPLIES 3
Square Champion

So sorry for your loss. Because the site was in your husband's name, this is one that needs Square/Weebly support rather than something you can change in the settings, as they'll need to verify things before handing ownership over. I'd contact Weebly support directly, explain the situation and ask what they need from you to transfer the site to you or another club member.

 

When you're ready, it might also be worth a chat with your lawyer, as the website will likely be one of a few accounts that need sorting. A letter from them setting out what's happened and who now has authority could make things a lot smoother with support, and with any other accounts that were in his name.

 

Hopefully one of the Square team here can point you to the quickest contact too. Take care.

131 Views
Message 2 of 4
Report

I'm so sorry for your loss, SB62. ChickenRacer is right that ownership usually can't be changed from inside the editor, so support has to verify who has authority. Two things can keep the club from getting stuck while that happens. First, if the public site is live, save every page as screenshots or PDFs and download the images, so nothing is lost. Second, look up the club's domain at lookup.icann.org and note the registrar and expiry date, because the domain and the website are separate and the domain should not lapse while you wait. When you write to support, ask specifically for an account ownership transfer for a deceased owner, and have a death certificate and a short letter from the club officers or a lawyer ready. I hope it goes smoothly.

63 Views
Message 3 of 4
Report

Great additions @SecondHomeSites, the domain one especially. That's the bit that catches people out, the site can be sorted but if the domain lapses in the meantime it's a whole new headache.

 

@SB62 between the two posts you should have a pretty good checklist to work through. Hope it goes as smoothly as it can.

16 Views
Message 4 of 4
Report