what is cj

[shmily]

this is the message i got from square, what do i have to do? please email [email protected] thanks.

Your CJ publisher account has not generated any valid commissions during the last five months. We want to make sure you're utilizing our available resources to keep your account live. CJ is committed to maintaining a dynamic and productive network, so we've outlined what you need to know and the immediate actions that you should take.

Why am I receiving this?

• Per the Publisher Service Agreement, all publisher accounts that are not actively earning commissions face a temporary deactivation.
• Your account is scheduled to begin the dormancy process in the next 30 days since you have not earned any commissions in the previous 5 months.

What actions do I need to take?

• To keep your account live, you'll need to generate a commission within the next 30 days
• If you are unable to do so and your account is deactivated, you can reactivate your account by following the simple steps listed below.
• For more information on strategies and tips for generating commissions, we recommend reviewing our available Support Center topics (ie. Running A Successful Publisher Program).

How do I reactivate?

• To reactivate your account, you can simply log in by using your regular CJ username and password and you will be prompted to reaccept the Publisher Service Agreement.
• Once accepted, your account will be reactivated.
• If you reactivate your account within 90 days, all advertiser relationships will remain intact and there will be no consequences other than a loss of tracking between deactivation and reactivation.

What does this mean for my account?

• Beginning 30 days from now, we will deduct a monthly dormant account fee of $10 from any balance that currently exists in your account. If your account currently has a zero balance, no fees will be assessed.
• Once your account has reached a zero dollar balance, your account will be deactivated.
• If you no longer wish to keep this account active, simply disregard this email and your account will be deactivated in 30 days through the normal process described above.
• For more information on the dormancy process, you can view the Dormancy and Deactivation topic within the Support Center.

[_Violet · Accepted solution]

Hi @shmily 👋 Thanks for reaching out to the Square Community!

At a glance, this doesn't seem like an email from Square. I recommend double-checking the sender's email address. Official Square emails will come from a “@squareup.com” or “@block.xyz” address.

If you have any additional questions, please let me know!