Pending deposit

[Soveryboujee]

Hello Sellers!! I connected my Square checking to my Honey Book to accept payments. I can see deposit info in Square where the transaction cleared but my balance has not updated and when I click on that transaction for more info the dollar amount has a strike through. Why is this? Where are my funds? TIA

[MayaP]

Hello @Soveryboujee,

Welcome to The Seller Community! We are happy to have you. We are not able to discuss account-specific information through The Seller Community please reach out to Customer Support at #1-855-700-6000 squ.re/contactsqsupport so we can figure out why you are not seeing the balance. Thank you so much!