October 2025 Loan Offers

[shannong]

Hello! While I’m well aware loans can come at any time over 75% paid off on the current one, I do wish there was an easier way to predict when that would happen. 

my last one was 76% paid off and I received an offer. I’m currently at 78.5% paid off and nothing yet. 

Anyone seeing loans offered under 80% still? 

[Hineshospitalit]

I’m curious if others are having issues receiving new offers. We have multiple businesses with square and have always taken offers because we are constantly expanding. I have one at 93% paid and another one that I took out on August 30th that is at 90% paid back. I feel that something is seriously wrong with the algorithm. Still not sure why they don’t have a manual process to fix things when they make mistakes. I’ve been offered substantial onboarding offers from toast and spot on. I’m for once actually considering making the switch. We love square and we love our local rep but when you count on these loans for expansion it becoming difficult to stay loyal. The loan I took out in August was structured so badly by the algorithm that they are recapturing the morning before we can spend it. Complete rip off.

[Katie_SQ]

Thank you for sharing your experience with Square Loans, @Hineshospitalit. I can certainly appreciate how frustrating it would be when you're expecting a new loan offer but don't see one available.

Square Loans are offered through an automated eligibility system that evaluates multiple factors in your account. While having one loan at 93% paid and another at 90% paid might seem like you should qualify for a new offer, there's no set percentage threshold that automatically triggers new loan eligibility. In general, Sellers typically repay at least ¾ of their existing loan before receiving another offer, but this doesn't guarantee a new offer automatically.

If you don't currently see a loan offer available, I'd recommend checking the eligibility page on your Square Dashboard under Banking > Loans > Your next loan > View details. This page provides insights into your loan eligibility status by comparing your business's real-time data to key factors that determine eligibility. If any factors need attention, you'll find tips there to help strengthen your chances of becoming eligible. Keep in mind that Square can't promise a loan offer, even when all factors on the eligibility page are listed as good.

For more information about loan eligibility factors, please check out this article on our Support Center.

Thank you again for taking the time to share your thoughts with us here.

[Robertos]

I’m probably the best candidate for a new offer. Sales are up, paying back at a very rapid rate etc. not sure what else your algorithm is looking for. The one loan I was offered I took on August 30th and it was for 27k with fee 31k. I’m not even at my first 2 month cycle and it’s 90% paid off and sales have gone up 17%

[MPAV]

So Kate you said this...

"If you don't currently see a loan offer available, I'd recommend checking the eligibility page on your Square Dashboard under Banking > Loans > Your next loan > View details."

Heres what I see when i do that for reference....

 and sometimes ill see this...

 But that is the only thing I see i used too see the eligibility factors so I would know what I need to work on but I nnever see that anymore how can this get fixed square support told me theres nothing tthey can do for me to be able too see those factors and that everyone cant always see those metrics and theres nothjng that can be done to fix that issue and I call bs how can some people see that page bur my business cant see it anymore i used to be able too now i just get that generic message instead??

 

[lisap1970]

I only have one children’s boutique, however I am waiting for a loan also, 15 years with square and many loans and never a problem.  I am always offered a loan at 60- 75% and I’m at 81% and not a peep. We suffered hurricane Helene last year and I was offered a small loan with hardly anything paid. I’ve contacted by phone and by email and I got the same response from both. Exactly the same response. I feel like there is something wrong with the algorithm. Looks like to me a person would have to keep an eye on the algorithm and program. What I don’t understand is why they can't tell us nothing. I need inventory for the holiday season. It was a very difficult winter last year with no business from hurricane Helene. We barely made it. 

[FirstLook]

Hey all! Just wanted to see if there's been a change to the Square Capital algorithm or something, seems like a more than the usual amount of people haven't been getting offers, and I'm currently at a higher percentage paid back than I have been for over half my previous offers the last 5-6 years with all green metrics and haven't received one yet. I was really hoping to have one by now as they're always a huge help, but reading through this forum makes me lose hope lol. 

Fingers crossed one comes in soon, but just wanted to see if anyone had answers as to things maybe being different with the algorithm or something. Thanks y'all! 

[Minion]

Hey @FirstLook 

I think what you have seen around the forums is all that anyone really knows or is able to say.  There really isn't anything else that anyone can say other than assuming what is going on.  I know many sellers are viewing this as a bad thing, but really it is a good thing as when an offer does come in, you are keeping more of that loan than you would when getting one at 75%, so when looking at it from that way it is a good thing, its just unfortunate for many that they are used to earlier offers.

Personal note, I wish Square would change it entirely to another offer isn't potentially extended until the current loan is 100% paid off.  That would cut out the guessing game as far as % paid back.

[kacey_k]

I couldn’t agree more!! I was very new still when I got my second loan offer and even my third cause it came sooo fast about $1200 more and I was in a rough spot so I accepted and it wasn’t until AFTER about a month I looked it all over and seen how much was used to pay the second loan off. I will never accept a loan any sooner than 80-90% again!! I’m currently at 73% 

My only irk with square is that it’s soooo inconsistent and they REALLY need to make it more universal like you said “Loans will not be offered until X amount of current loan is paid off” 

[Abby_M]

Hi @FirstLook 

Thanks for posting on the Seller Community.

New offers are not automatically extended when a certain percentage of an existing loan is repaid but your business may become eligible for a new offer when your existing plan is closer to being repaid. This timing helps to ensure a significant portion of a new loan can be used to reinvest in your business directly rather than repaying your existing loan balance. 

While you are not currently eligible for an offer, your account is automatically reviewed daily to determine eligibility. 

If you have any other questions, please feel free to contact us directly!

[CTC18]

Hi there! I currently have three locations and each has an active loan. My first location loan is at 60% paid off and my second location loan is at 33%. I’m one month behind on payments on the second loan (it was set up as monthly payment instead of daily percentage of sales). If I were to receive a loan offer for my first location will it be declined regardless due to the second location being behind a month although they’re currently taking a daily percentage toward it? Thank you!

[Abby_M]

Hi @CTC18 

Thanks for posting on the Seller Community.

After you apply for a Square loan, your application goes through underwriting and verification processes to determine whether your business qualifies for the loan you requested. We review every loan application on a case-by-case basis, independently from any previous loan.

When your business is connected to another Square loan, it is important to keep the connected account processing payments consistently until the loan is repaid. If you have one or more accounts that don’t meet this criteria, your loan application may not be approved. We’re unable to take any action to unlink or dissociate the accounts.

Please contact us directly if you have any other questions.

[kacey_k]

I know loans are still being given but it’s the still the same about the inconsistency. I do wish there was more straightforward answers. 

[GAA]

I am 99% paid off. I was going to

just pay it off, but if I’m not going to get a new loan offer then why bother. All I’m swing is ppl waiting for a loan and not getting it. The guidelines have changed for sure. 

[Elizabeth07]

I’m currently at 93% paid, and everything on my account is in the green. This month has actually been my best month ever, and the past few have been strong too — yet I still haven’t received a new loan offer.

This is my 11th Square loan, and I’ve never had to go over 82% to get a new offer before. With sales being at their highest and everything looking good, something just doesn’t add up.

Has anyone received a new offer below 90% in the past month? Because at this point, it really feels like something has changed with the Square loan system.

[Abby_M]

Hi @Elizabeth07 

Thanks for posting on the Seller Community.

We appreciate your loyalty when choosing to partner with Square for your past business loans. Please know that your loan history is reviewed in determining loan eligibility, but there are other factors of your account that are also considered. We can’t guarantee a loan offer even if the key factors displayed on the eligibility page show all “Good.” I understand this isn’t the best experience, so I’ve shared this feedback with the product team.

We will continue to review your account daily for loan eligibility. If you become eligible, you’ll be notified directly on your Square Dashboard and through email.

Don’t hesitate to contact us directly if you have further questions or concerns.

[GAA]

I am 99% paid off and no new offer. Definitely the guidelines have changed… they are just not telling us. All I see on here is ppl waiting for a loan offer and not getting one.

[kgucc]

Currently at 90% within 4 months and no new offer. I even linked my account via Plaid and nothing.