I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!
Glad to hear it! I know you've gone through it the last year and I remember seeing your posts.
We're patiently waiting ourselves and are closing in on the amount used from our previous one. Hoping any day now as we really could use the help for marketing as it's slow season.
Ughhhhh, hun I posted yesterday and wasn't logged in and thank you so much!! I am beyond excited and happy for you finally! Having your our rep is a life savor! Mine has helped me more than I can count and he wasn't getting off that phone until it was done! I hadn't seen you in awhile and was wondering what was going on. This ❤️ made my day! You go and keep pushing forward! You just have to reach that right person who is going to listen and understand and you found him! Congratulations to you!!!
Yes! 💯 agree and I am so happy to see this! I understand I really do that people get frustrated and don't understand why or what they are doing wrong but most honestly are just just waiting for the algorithm to pick them off but @GlitzyCow was caught in the system and just needed the right person to help and did! I've been following for over a year and baffled but it's all good now and glad they stuck to it!
Yessssssss! I am so happy for you, and I will say an account manager is the best go-between and stops all those generic responses. You have to reach a certain dollar. I do believe, but the guy I have, I've only had one issue with a deposit and square posted earlier that day issues. Mine is set for 5 pm Eastern and nothing? By 7pm, I called him, and he's like, no biggie hun I got this! Walk me through manually and nothing, then changed it to 8 pm, and he never got off the phone. 8pm, nothing tried instant deposit, and then he said put me on speaker log into your bank and see if there are any issues there? Yep! My credit union was down, and he said, "Let's give it a few minutes they said 8 pm and then boom done! All that time, it was my credit union down and nothing to do with Square, but he wasn't getting off that phone until my deposit went through. I am so happy to see this post! There is so much relief off your shoulders, I'm sure.
It's been so rough and baffling for you it's like I personally feel your struggle 😪 but I am truly happy for you finally! You go and get it. Keep working with your personal rep over the one client and it might take him/her to the top but a legit customer is a lose on their end with good fees and he just needs to work it out. That is what they are there for and my guy is amazing and yours sounds the same. Most would have given up and left and you didn't you stuck with square and keep pushing up the ladder! Good for you!
Big week processing for us and hoping we'll be rewarded with another offer. We're struggling to keep up with our competitors in marketing and could definitely use the boost to help advertise. Fingers crossed for both us and everyone else waiting. Have a good pre-holiday weekend everyone!
Good luck and I'll be watching for you! Advertising is a great investment! It's trending higher than normal so hold tight and keep processing hard!
Appreciate it! We're going to remain hopeful but we've seen a huge drop off compared to some major competitors as a smaller business versus a multi-location conglomerate. 71.5% after a solid week so just hoping. Wishing the best for all the small businesses out there 🙂
I've been watching this thread for a while. Today I had 81%. Everything was in the green and I finally got a loan offer so they are still giving out loans. It was $2,000 less than my last offer. But just keep processing and make sure all your stats are in the green and hopefully alone will come through for all of you.
Congrats! Paid off yesterday everything in green my account was updated at 334pm cst today and no new offer in sight. I’m hoping I will get 1 soon.
Mine updated at around 2pm Eastern at about 7pm. My offer came in around 81/84% prior, which was 91%, and it really is trending higher percentage paid back. Not everyone, of course, but the majority! I've been watching you and hopefully it will come soon! Ps. Please watch your loan section because my last 2 offers, for some reason, it showed up there and no email? Could have been a glitch, or I accepted or denied it before an email was generated. Good luck 👍
Hoping today will be the day! 2 days paid off! Anyone ever gotten an offer on a Sunday recently?
I’m siting at 81 😞 and nothing yet hoping for this week !
Currently sitting at 75% on our second with everything in the green and nothing. We had our second loan offer March 6th at 61%. Trying to figure out what math they math in this crazy algorithm to figure out when my best chances are but honestly I’m starting to think it’s by chance anymore. I don’t know my heads spinning after reading 29 pages of this thread.
You and everyone else wonders about that mystery of the Ole algorithm! Unfortunately, nobody knows how to! Just keep processing and and doing business that's all we can! Hopefully it will come soon for everyone waiting! Good luck!
PATIENTLY STILL WAITING! 3 days paid off. I can't wait to come here and say I received one. (soon hopefully) I love seeing those comments on here! Hoping for whomever is waiting for one today receives one. 🙏
Sitting at 82%, and today is going to be a strong sales day so hoping that an offer comes through. Hoping that your offer comes soon, too!
Has anyone ever received an offer hours after being updated for the day? Or is when that time stamp update happens is that the only time throughout the day the account gets seen? Just curious.
I actually just receivd a new loan offer on Friday. My elegilibity said not eligible around 5:30 EST or so. Then hoiurs later I happened to look at my app and saw an offer. I wasnt notified by email just the app showed it. Very grateful it finally came. Keep pushing forward : )
Very stoked for you! Hoping the best for HealthyKeto as well as our business too. Have a safe and happy holiday week!
Congratulations! Mine after hours, I didn't either receive an email or only popped up on my account and loan section. I did afterward with the follow-up and that..
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