I’m at a bit of a loss for what else I need to do to be offered a new Square Loan at this point. I’ve been with Square for over 10 years, had 7 loans now that I’ve have paid back early every single time. Metrics are all in green, record sales year. In 2023, record numbers across the board, no refunds, no complaints or issues of any kind in our entire history. Current loan is 80% paid off, but no new offer in site. This is the kind of stuff that causes businesses to find someone else to process through! Please help! I’m sure I’ll get the same old excuses that you guys send to everyone about looking at every aspect of the business. But there isn’t a single aspect that isn’t way up. I’m not sure if there is a new process they are using now, or if there is some kind of issue with my banking or something else I’m not thinking about or aware of. Any help would be much appreciated. Thanks, because I could really use some new capital to start the year off with and reinvest into my business!
I've sent in a few happy and frowns but no change. Makes me feel like customers aren't really appreciated, ya know.
Oh they don't care one bit if they did as big as square is .you think they would have a department setup for this .to manually do a review on it long time customers.
Welcome to corporate America. It would just be nice to hear from a real person when you reach out to them. I guess I can't be upset at Square, I chose their service and I have to be thankful for the other loan.
Yes but same time if we weren't all of us customers to them there would be no square. I just feel they take there customers for granted sometimes.
I do! That's the exact reason I switched from a big bank to my local credit union! I go in the "say hello" using my name, not what's your account number, and I need DL and account number. I can call my credit union and at the car dealership and tell them what is going on and boom, no problem, call when you find it, and we got the rest ready to go. You build a relationship over years and I get it Square deals worldwide and millions of customers but if you call and they see you been with them for say 10-12 years at least give you the curiosity to be upfront as much as they can and not read from the script or if they have to then let you know hey it's not you or your business but we have others to answer to or right now for about a month we are being very careful with or how much is going out right now. Perfect were all adults and just want to be informed is all. Then you, as the business owner, know I better hunker down or look at my bank for a line of credit or business credit card. Transparency is huge for me. I know, and you know there is no guarantee, but that's a loop hole, imo and I hate to see customers leaving when I watch and read other platforms, and they are stating the same thing or worse. The Rep at some of the other pos promise you the world immediately, and that's not true at all! Read their terms. You start fresh 6mths-1yr for your first 1k offer. They don't care you have been with Square for 10 years and getting 50k loans or whatever you are new and will have to establish a relationship with them from day 1.
Do you all typically get loan offers right after your dashboard updates or is it a little bit afterwards?
This is a good question as I have no idea. This is the first time I’ve actually been looking daily for an offer. My last offer could have been up for a couple days before I realized it cause I want expecting one at 66%.
For myself only I usually update 1-3 pm Eastern time, all my offers, since the metrics came into play and offers were 7-10pm Eastern time. That's just me.
I was offered and funded today! Unfortunately it was half of the amount, but everything helps!
Nice to hear!
It is! Now, let's see this all day every day!
Thank you so much for sharing! I'm sorry it was less than you anticipated, but like you said, something is better than nothing. Let's keep this trend going!
What % were you at?
88%! I'm assuming funding is low right now since my numbers are all up from last year. I got my previous loan at 62% and it was $16,800. This one was only $9,500.
Congrats! That’s great news! Hoping more of us get an offer soon!
Now we just need to hear good news for you 😊
🙏🙏
I'm telling you, if you and a few others don't get an offer soon, my hair is going to turn Grey, I swear! l😆 😂 😅
I've been 100% paid off on my 5th loan since June 8th, all green metrics, no offer 😞
Ughhhhh, I'm sure you are reading the comments, and unfortunately, it does not want to be good to us. It's really tight right now, and I'm not sure if it will break like last September and loans going out faster than I could type. Congratulations! We have so much going on behind the scenes, and we can't control that. When you have shareholders and / or other investors to account for lending, it is tight right now and just watching what is going on. It's crazy because you can scroll down, and people are up 200-300% and still waiting. We got this 👍 everyone waiting keep everyone posted on what is going on is the best! I wished more people would use this and keeping us all informed would be great
You are one of our longer ones waiting. Ughhhhh, I hope soon I truly do. I was talking about this with someone else, and I can't remember ever seeing this many paid off completely and 1-3 mths and still waiting. Hopefully, things will give here soon for you and everyone waiting for an offer
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