So I have been with square for over four years had five loans all
paid off way in advance my last loan paid in 4 months
I have been fully paid off for over two weeks now and still no offers have come
when contacting square they just say keep processing and a offer should come absolute rubbish I’m processing way more than before no charge backs or anything to affect my eligibility
so I am really disappointed how square treat their customers and the loan team is about as much good as a chocolate teapot
so I am really considering moving from square now and going elsewhere to a company that treat their customers with respect
and further more the loan charges are very high on reflection to other lenders
square needs to get their act together that’s for sure
I'm not going to sugarcoat anything, it's been a long slow summer. It's been a little over 2 weeks and loans are finally moving. For the ones who post here lve been keeping track about a good 10-12 per day between all the threads are moving. I will never tell anyone what to do with your business and who to process with. Only you can make that choice. I will say just be careful or wise to the Reps that call every day and promise the moon. Been there done that. Guaranteed a 50k loan once I got started but no later than months. Nope, I started at the bottom just like every other POS system. Yes, some are more structured and have a certain percentage. In the end, I weigh out the other benefits of Square. I wish you all the best and it's a tough decision. Good luck honestly.
I appreciate your reply
why should we have to wait for a offer ? Square charges are not cheap by any means and the customer service is even worse
Tell me what’s the point on a loan team that has no power to help waste of time and money
I’ve been a loyal customer and process a lot through them and to be honest my first four loans no complaint offers came at 75% every time loans paid off within 8 months never had a debit fail or charge back processing more than normal
so tell me how am I not eligible
the whole process is so frustrating and will drive me to go elsewhere
don’t want to move but this process will make me go
@Ggrice0208 I'd have to agree with what @Twpchair has said here.
Yes, loan offers are slowing down. It's not just you, this is industry-wide. Economic uncertainties, an increase in defaults, and an overall tightening of the belt is causing every loan company to slow down on offers. Are there companies like yours that are doing everything right and still seeing delays? Sure. Is it right? That answer depends on who you ask.
It's been my experience that as long as you continue to see positive sales growth, a good mix of returning and new customers, no chargebacks, and your industry as a whole is stable, a loan offer should appear. If you jump ship to another provider simply because of the potential for a loan offer faster, it may backfire on you. A wait of six+ months to establish your creditworthiness wouldn't be unusual.
Obviously I'm not here to tell you what to do with your business, but I can say that be sure you look at the bigger picture before jumping ship. No business at our level is ever just given money, and while the goalposts keep moving, they are still there. We just have to keep finding them.
Hun, I am a customer just like you! These are my last few offers 69% 91% 84% 71% completely paid off last one 67/68. My sale this year 3x over last year and the year before that closer to 4xs higher. No negative impact not one. Offers between 3-4x higher to lower. I can't tell you what we all want to hear. What I can tell you from experience myself is that all POS Reps promise the moon. I was promised 55k in 6 months. I started day 1 at the bottom around 6-8 months 1.5 k loan making 287k. That relationship ended fast. Money was held etc. Nothing hit every night. I will never tell you or anyone else what is best for your business or anyone else. I am here to help answer questions or try to solve simple issues. I have been there many times myself and I understand the frustration but I understand that there is no guarantee of if when it as well. I just know that square has never let me down. I swipe the card and the money is there. Loans are finally moving. I have a great relationship with my local credit union and so much easier for a LOC vs a big bank. Maybe that's an option for you?
Still no offer has come and what everyone keeps saying about keep processing is a load of rubbish
I am processing more than before never had a chargeback or failed debit
for what square charges for its loans the service should be much better
So disappointed with the whole situation
How long have you been with Square? What percent are you at? How many loans have you had? A little more information might help to get the right person in here.
Thanks for the reply
4 years
6 loans
last loan
paid off in 4 months
fully paid off for three weeks
the problem is I have always had offers at 75% and they come automatically
now I been fully paid off for three weeks processing as normal no chargebacks failed debits etc I just can’t understand how I am not eligible doesn’t make sense
I understand the process but the loan team just says keep processing and a offer will
come very misleading information just questioning weather to move my business elsewhere
Well I’m at 5 Years, 9 Loans, always had offers at 75%… I’m at 81%, so you’re not alone. Fingers crossed.
It's trending higher for the last few years. You still see a couple jump on and post in the 60s-70e. The mods have a post pinned to the top of this thread explaining way. Pretty much less rollover and more money for you to reinvest back into your business. Good luck!
When they merged a lot of English-speaking country here. Coincidence or not but I've noticed a lot from England and Canada completely paid off and no offer yet? I am here daily and the last few weeks' loans are moving and the % is all over from 60- paid off. I honestly have no clue if adding you (other countries) set the algorithm back a bit and you will all start to kick in soon. I'm going to ask about it and let you know ok
To be blunt, Square loans are not what you want to depend on if you want transparency. They originate nearly 2,000 loans, not offers but loans, a day, and that speed comes at the loss of person-to-person contact. That scale is achievable simply because a computer can crunch the millions of users' data and see this person today seems the best to offer to.
As a huge Square user, I have never taken a Square loan, as none have ever made financial sense in the offers I get and the repay period being way to short (3-6 weeks). I have a 250,000 RLOC that I can hit for pennies if I need to for a few days.
My personal advice, which is given freee like all the advice on the internet, is to establish a connection at a local bank as that is by far the best for long term success of your business.
So basically loan offers are coming in at higher amounts. I just passed my last two offer pay off amounts the loans were about the same. I’m basically at 80%, I should expect higher payoff percentage. My sales were down for months but the past 6 weeks trending upward.
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