Loan is 100% paid off

[Barber75]

Loan 100% paid off all metrics in green don’t understand why I have not gotten a new offer.

[Ellie_]

Hi there, @Barber75,

First, I noticed that this your first post on the Square Community, so I just wanted to say welcome! We are so happy to have you here and we are excited to get you to someone who can help. For a question about Square Loans, I am going to direct you to @marielmt, a Square Loans specialist. 

[marielmt · Accepted solution]

Hi @Barber75 !

Thanks for posting on the Seller Community.

The Square Loan program is currently offered by invitation. Offer eligibility is largely based on current payment processing data, which means eligibility can change as frequently as your business does. Your account is regularly evaluated for offer eligibility based on many different factors.

We can’t guarantee a loan offer even if the key factors displayed on the eligibility page show all “Good.” I understand this isn’t the best experience, so I’ve shared this feedback with the product team.

At this time, we can’t predict if or when your business may be eligible for an additional Square Loan, however, we will continue to monitor your account for eligibility. If your business becomes eligible to apply for a loan, we’ll notify you through your Square Dashboard.

Don’t hesitate to contact us directly if you have further questions or concerns. 😊