Has anyone had a loan offer recently? We were counting on an offer by now at 82 percent paid because we have always had offers by now.
Hi @csmajesticinc1 !
We appreciate you sharing your frustrations about eligibility. Please know that we are always working to make our products and services better.
I know it can be frustrating not being eligible for a new loan, but we are unable to override the automatic review process with a manual review. We review your account everyday for new eligibility and if at any point you become eligible we will definitely let you know!
Let me know if you have any questions!
@brown17 Congratulations on your new offer๐๐! For future reference, you can continue to use the eligibility page to gain more insight into the status of your Square Loans eligibility. Please keep in mind, we cannot promise a loan offer, even where all of the factors on the eligibility page are โGood.โ
Sorry for late reply! Our season is starting soon and I have had no time to come on here. I did call the same day just in case, they said it can take up to 10 business days. It did show up a few days after I called. Thank you! Was longer than normal for sure. I also have new tabs on my square invoice app, so definetley a new change
There have been some. Trends are running higher. What loan are you on?
Loan 7 or 8 our processing was maybe a little lower than the last time but we are always ahead on payments usually by a month. We are at 83 percent and no offers yet
Hi @Skitchens39
Thanks for posting on the Seller Community.
New offers are not automatically extended when a certain percentage of an existing loan is repaid. Offer eligibility is largely based on current payment processing data, which means eligibility can change as frequently as your business does. Because businesses are dynamic, weโre unable to guarantee Square Loan offers.
At this time, we canโt predict if or when your business may be eligible for an additional Square Loan, however, we will continue to monitor your account for eligibility. If your business becomes eligible to apply for a loan, weโll notify you through your Square Dashboard.
Donโt hesitate to contact us directly if you have further questions or concerns.
While the loans are great, the lack of consistency is harmful to small businesses. By its nature an algorithm should be consistent?
Hello, Iโm not going to say I disagree with you on some level with the consistency but there is a big disclosure of if or when another offer becomes available. Itโs been a while now and the bar has been set high. Most ( not all of course) are in the upper 80s-90% to completely paid off before a new offer. Yes, you will see the few random 60-70% pop in here and there, but on the whole it is trending higher. Best wishes to you sooner than later.
Same here 83% as of right now. Just finished paying my minimum a month early. Patiently waiting. This is my 13th loan with square
Same here! at 96% almost paid the entire loan off in less then a month we are 200% in sales.....
I was reading through the Square Loans page details, and read that Square has started doing soft credit pulls for loan eligibility. It now makes sense why there seems to be less loans, longer renewal times, and lesser approval amounts.
Oh wow. Well it was nice while it lasted
Update. Just got approved for a loan at 83% at 4:45pm. My last loan was 9,900 and this one was 5,630. I won't complain but ive never seen it lower than the previous one.
Was your processing volume the same or lower/higher than it has been? Curious
Higher than last year
Thank you for this. This gives me hope! Iโm at 82%
Im 93% paid off, 52k loan ive paid almost 47k in a year. And my metrics are all excellent on each category. Processing volume is excellent and im doing around 30k a month. From what im reading people are not getting offers anywhere close to what they used to. And no offers even several weeks after 100% pay off. Id def consider other options because what im now understanding is its easy to get stuck in the square loan revolving door and yes they fund fast but the daily fast pay off causes cash flow issues. I just got a HELOC loan and now instead of paying 3k a month i got 50k and only pay $350 a month and only 7% interest. And my credit isnt great. So def research if a heloc is a option for you!
I appreciate that information Iโve gotten like 20 loans from Square. Iโm at 80% right now and still nothing. please message me if you receive an offer for what I understand. Itโs a computer algorithm that determines everything thereโs no human interaction
I promise you itโs coming, itโs just so random I doubt any one knows cause every business is different
I appreciate you. Thank you
This is my 6th Square Capital loan. Iโve repaid 96% of a $27,000+ loan, all eligibility indicators are green, and my minimum payment is satisfied through March 2026. Despite this, Iโm not receiving any new offers. Iโve contacted the Square Support team multiple times and continue to receive generic responses without any explanation as to why Iโm not eligible or what specific factor is blocking an offer. Iโm not asking for special treatment just clarity. What exact metric or requirement is preventing new offers in cases like this? If a manual review is possible, Iโd appreciate knowing how to request one. Has anyone else experienced this recently or received a clear explanation?
I am at 97% still no.... its sad and frustrating....i am thinking to switch my POS to some other vendor....but I don't want to go through the hassle coz I have enrolled to square loyalty also....I have loyalty customers as well...its like I am stuck...
Hi @csmajesticinc1 !
We appreciate you sharing your frustrations about eligibility. Please know that we are always working to make our products and services better.
I know it can be frustrating not being eligible for a new loan, but we are unable to override the automatic review process with a manual review. We review your account everyday for new eligibility and if at any point you become eligible we will definitely let you know!
Let me know if you have any questions!
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