I have tried numerous times to activate square checking, but each time I get the same "oops"?

Hello, I have been a Square member for many years now. Recently I decided that I would like to activate and use the new square checking feature that gives you instant access to funds, and also to help manage where my money is going. 

 

I have literally tried to activate the checking feature I bet close to 100 times. Each time I get all the way to the end where it shows my address, and I hit confirm with the following message each time.  "Oops We have hit a snag on our end, try again later!" 

 

I get maybe once, but this is always my result. Is there something I am doing wrong or something that I need to check on to see what the issue might be? 

 

1,511 Views
Message 1 of 3
Report
1 Solution
Square Community Moderator

Solution

Hi there @SBWilson,

Thanks for reaching out to ask about Square Checking!

It's important to note that not all Sellers will be eligible to sign up for Square Checking, however, if this is the case you would receive a message after submitting your information advising you that you are currently ineligible for Square Checking. For more on this, check out our FAQs

If you are receiving a message indicating something has gone wrong, the first thing I recommend is to check for any recent email communications from Square regarding your Square account. Activities such as account reviews may impact your ability to sign up for Square Checking. 

Following this, the next best step is to reach out directly to our Support Team so they can take a look at your Square account with you.

If you'd like to speak with our Support Team by phone, you can give us a call at 1-855-700-6000 between 6 am - 6 pm Pacific Time Monday - Friday. You can also get in touch with our Messaging and Email Support Teams here: squ.re/contactsqsupport

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Solution >

1,461 Views
Message 2 of 3
Report
2 REPLIES 2
Square Community Moderator

Solution

Hi there @SBWilson,

Thanks for reaching out to ask about Square Checking!

It's important to note that not all Sellers will be eligible to sign up for Square Checking, however, if this is the case you would receive a message after submitting your information advising you that you are currently ineligible for Square Checking. For more on this, check out our FAQs

If you are receiving a message indicating something has gone wrong, the first thing I recommend is to check for any recent email communications from Square regarding your Square account. Activities such as account reviews may impact your ability to sign up for Square Checking. 

Following this, the next best step is to reach out directly to our Support Team so they can take a look at your Square account with you.

If you'd like to speak with our Support Team by phone, you can give us a call at 1-855-700-6000 between 6 am - 6 pm Pacific Time Monday - Friday. You can also get in touch with our Messaging and Email Support Teams here: squ.re/contactsqsupport

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,462 Views
Message 2 of 3
Report

Did you ever get this solved? I’m having the same issues and support has not been supportive at all. 

1,302 Views
Message 3 of 3
Report