I cant get approved for automated savings from square

[Rcpals]

I have tried for a couple of year to get approved for square savings.  Each time I’m rejected.  I call support and ask what is wrong and how can I fix it?  They have told me it’s because they are missing information, but when I ask them what info is missing, they can never find out why. I have been with square at least 10 years. And I constantly process about $500,000.00 every year, I’ve never had any issues and I have used square “loans” several times and paid each on off early and have never been late.  

I really want to stay with square but will have to change companies pretty soon if I cant get this solved.  Can anyone please give me any ideas?

[Summer2024]

Hey there, @Rcpals! 👋

I have reached out to several members of our banking team about this issue, as I see you are a dedicated Square seller, and I would hate to lose you! 

Banking is currently working on launching a new manual review process for Savings. You will be notified when you are able to reapply. 

I hope you will stick around until then. When you receive notification that you can re-apply, please reach back out to me here in the Community, so I can make sure this application goes smoother than it has for you in the past. 😊

I know this is super frustrating, but please know I am with you on this. 

[MPDC]

We are having the same trouble. We would prefer to use square for checking (which we have) and savings but are going to have to move to a different bank, like Mercury, because of this issue.