Fraud hold email

[Harmonyhairstud]

I got an email saying my account is on hold for fraud prevention. I NEED MY MONEY TODAY. I also got a big payment Saturday that still has not shown up. What do I do? The phone number for support doesn't even work. This is horrible. 

[Candlestore · Accepted solution]

@Harmonyhairstud ;

Well since your account is on Hold by Square, They might be looking into your account to help protect your money from going into criminal hands.  The other thing is You state that your got a sizable Payment Saturday.  If this Payment was larger than a normal Credit Card sale Size your account may have triggered a Fraud alert.  I would say call support, but you say the phone number you tried does not work.  The only number I have for support is the one in my signature line, I am not sure if this is the one you used, if not try that one.  No one here can see in your account to help you and you would need to contact support, or wait till the Fraud alert goes away.  Either way my reccomendation is to call support to see Why they put this Fraud notification on your account.