Finally received an offer after 86% paid on current, but…

We’ve been waiting for a new loan offer after paying off most of our current one (86% for $12,900) and an offer was just given of $6,500. 

I know Square is minimizing risk but we are doing pretty well this year (30% more transactions) and to see an offer for half of our other previous loans is a bit underwhelming for us. 

We’ll continue paying it off to not roll over so much, but is there a chance the offer will improve?

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All good information from Chip.  I connected my bank account way back when it was allowed (not sure if it still includes that), but I don't think that played a very large role in determining because any offer I ever received was around the same as I do a lot of my business in cash/check.  

 

I have seen reports of other sellers in the past ignore that first offer and their second offer (10 days or so later) seemed to be higher. How much will vary and IF you had an increase is also a 50/50 but I have seen some report that.  It seems like you have a good Head on your shoulder in continuing to pay off the current and not a real need for this one so I suppose you will be able to see if you are one of those who gets a higher second offer if/when it comes around. 

 

Best of luck. 

Dan
CoatingWorx
Square Super Seller
Check out Square support center for additional help.




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Hey there @VLPSEP.. So there is always a chance that it will improve.  There is also an equal chance that it will be less.  I do have a question.  You said you have 30% more transactions this year.  Does that also mean that your card processing volume also increased by 30%?  This is the number you should be focusing on, since card processing funds are the only funds that Square can use to repay your loan.  I ask this question because of this.  

 

Let's say that most of your 30% increase was in cash sales, rather than in card sales.  If that is the case, then the loan algorithm will see your sales are flat and that is not considered a good thing for merchant cash advances.  And, if you are more cash heavy this year and actually are processing less in card payments than before, then that would definitely be a big factor in a lower offer.

 

Another thing to consider is the length of time it took to get to 86% on this loan's repayment.  Square would prefer to see loans being paid off in a year or less, though they do allow for 18 months.   If it takes longer than a predetermined average to pay off a loan, this indicates more risk -- especially if there were any two-month periods where the minimum was not paid off in card sales and had to be "made up."

 

I'm just throwing spaghetti at the wall, just food for thought.  Good luck.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Thanks for the reply! Good question about processing, I can’t pull it up in the loan dashboard anymore because of the pending offer but yes, I’d say processing has gone up as well. Cash sales probably make up 10% or less of our overall sales, so I’d also assume card processing is up because of the 30% YoY in sales. 

We have been seeing more sales via Afterpay, probably due to things getting tighter for consumers. Not a huge increase but definitely more than last year. Would that have an affect on our offer?

 

As far as timing paying the loan off, it will be paid in the next month or so, probably around 8-9 months for payoff. Typically we’ve gotten our previous loans paid off within 6-8 months. 

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@VLPSEP I don't know if AfterPay funds are used to repay Square Loans.  So I'll tag a couple of Square Loan moderators to weigh in on that.@Abby_M @marielmt

 

You can check your Year over Year card processing volume increase by using the standard Payment Methods report.  Run it for this YTD and the run it for a similar period prior to this one.

 

Lastly, 8-9 months is not bad, so that probably isn't a factor.  Where it WOULD be a factor is if your previous loan was around the same amount as this one and this one took longer to repay.  But I can't say exactly how all of that works.  I just know that the daily repayment rate for all loans is the same -- no matter how large.  So, all things being equal, it should take the same amount of time to repay any loan amount chosen for a given offer.  I hope that makes sense.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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So we ran report for the last collective YTD, over 2000+ transactions and 1900+ are with a card. So definitely have a ton of transactions. 

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Community Team

Hello @VLPSEP @TheRealChipA !

 

This is a great question! 😊

 

The repayment rate is applied to your gross card sales, including tips and taxes paid by your customers using a credit or debit card, ACH payments, Afterpay payments, and QR code payments made with the Cash App.

 

Let me know if I can clarify anything further!

 

 

Adalynn
Square Loans Team
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This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
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All good information from Chip.  I connected my bank account way back when it was allowed (not sure if it still includes that), but I don't think that played a very large role in determining because any offer I ever received was around the same as I do a lot of my business in cash/check.  

 

I have seen reports of other sellers in the past ignore that first offer and their second offer (10 days or so later) seemed to be higher. How much will vary and IF you had an increase is also a 50/50 but I have seen some report that.  It seems like you have a good Head on your shoulder in continuing to pay off the current and not a real need for this one so I suppose you will be able to see if you are one of those who gets a higher second offer if/when it comes around. 

 

Best of luck. 

Dan
CoatingWorx
Square Super Seller
Check out Square support center for additional help.




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@Abby_M Would love to discuss getting a better offer, let me know if you’re available to discuss privately. 

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Community Team

Hi @VLPSEP 

 

Thanks for reaching out!

 

I have followed up through your email, feel free to respond! 

 

If you have any other questions, please feel free to contact us directly!

Abby_M
Square Loans Team
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This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
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