Dashboard Update

kacey_k

I have a quick question about dashboard updates and I can’t find anything searching. I am currently 91% paid on my 3rd loan and it still shows “needs improvement” for sales but when I check metrics it’s up 99% but hasn’t updated since yesterday at 2:41pm. It showed “needs improvement “ because I was off work from thanksgiving to this past Thursday.

Square Champions Expert and member of the Square Champions group. (But NOT a Square employee, just a seller like you) Was my post helpful? Take just a moment to mark it as a solution.

Abby_M

Hi @kacey_k

Thanks for taking the time to reach out to us.

The information shown on your eligibility page is usually refreshed in real time. You can see the last date and time your loan eligibility was evaluated under “Eligibility factors.” However, if you have not processed payments through your Square account recently, the data may not be updated until you process payments again. If you become eligible, you’ll be notified directly on your Square Dashboard and via email.

If you have any other questions, please feel free to contact us directly!”“Please contact us directly if you have any other questions.

Abby_M
Square Loans Team
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