I deposited a check that was later returned as insufficient funds. My client said it was insufficient funds but then a week later it pulled again and cleared her account but no money has been deposited into my account. I called the help line and they said someone will get back to me by email in 2-3 hours. I’ve heard nothing. How do I remedy this. What governing agency do I call about misappropriation of funds and what information do I need to provide. I am not impressed with customer service with square banking when money is missing or there are questions about checks. They have to escalate your call just to get basic information like why didn’t the check deposit and it takes days for them to reply. This can’t be legal for banking.
