google calendar doesn't show service

I've linked my Square calendar with my Google calendar. I need to see the service that was requested. On my Google calendar is shows the customer's name, the company address. I don't need the address, but I do need it to show the service. 

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Square Community Moderator

Hello @tly0717, I reached out to Square Appointments and they stated to make sure you are booking everything through google calendar,  it's going to import whatever is in the calendar. If you continue to have issues I would suggest reaching out to Square Appointments 1-855-700-6000 squ.re/contactsqsupport. Please keep in mind when using google calendar sync:

 

  • You’re only able to edit or delete events from the calendar where you originally created the event. This means that while calendar events can be imported into your Square Appointments calendar from Google Calendar, they can only be edited within Google Calendar if that is where they were created.
  • Events from your Google Calendar are brought over as “personal” or “quick block” events and aren’t treated as appointments, notifications, reminders, etc. All events must be edited from the calendar they were created in.
  • If you’re managing multiple locations, personal events imported from Google calendar will block availability for a staff member across all locations. Appointments exported to your Google calendar will reflect all locations a staff member is enabled for.
MayaP
Square Community Moderator
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