customize texts

[EQ3]

Hello, I see that other people are also interested in cutomizing the text reminders.  I would like to do that (so that we can include the cancellation policy etc) but also decrease the number of time the client receives a text. They receive one when they make an appointment, at any moment the appointment changes even if it does so in a short period of time and then the reminder.  It's too much texting.  Some of my clients find it irritating and unnecessary .  The reminder text is extremely beneficial so that you for that!

Thanks!

[mdgolden01]

Hey if you go into your dashboard (laptop or desktop) you can customize all your texts  & email reminders to say what you want them to say. You can also change how often the reminders go out. 

I have mine set up for they get the confirmation email/text when they first book the appointment 

then an email 3 days before and then a text reminder a day before. 

this would all be under the appointment tab/online booking  settings when you look in your dashboard.

hope that helps 

😁Michelle 

[ASPettus]

In addition to other suggestions, you can also choose not to send them a notification if the appointment changes. You have the option to send an email, text, both or nothing at all. Hope this helps!