Hey! I totally get how having more functionality in the Waitlist would make things so much easier for managing appointments at your salon. Since Square doesn’t currently offer built-in "email/message all" or "filter and message selected" options for the Waitlist, here are a few workarounds you could try:
1. Export & Filter the Waitlist
- If your waitlist is long, you can export client details from Square and filter them by service or stylist in a spreadsheet.
- From there, you can send targeted emails manually or through an email marketing tool like Square Marketing (if you use it).
2. Use Square Marketing for Mass Messaging
- If your clients are already in Square’s system, you can use Square Marketing to send a campaign to those on the waitlist.
- It won’t be as targeted as a built-in waitlist filter, but you can still customize who receives the message.
3. Manual Message Groups in Square Appointments
- Inside the Customer Directory, you can create customer groups (like "Waiting for Stylist A" or "Waiting for Luxe Pedicure") and message them when a spot opens up.
4. Feature Request to Square
Since you rely heavily on the Waitlist, I’d definitely recommend submitting a feature request to Square here: Square Feature Request. It sounds like a super useful tool that many salon owners could benefit from!
Curious to hear if others in the community have found a different workaround! Hope this helps. 😊
