Square Register Freezing

[myrestorewellne]

I now am on my second register. This is a warranty replacement. When I go to check clients out, and they are attached to the sale, under favorites I click on the item. Then, the screen will freeze and no longer allow me to update the sale. I have to close everything out and check out separately, not attaching them from the appointment screen itself. It is very frustrating and incredibly inconvenient. Does anyone else have this issue?

[_Violet]

Hi @myrestorewellne - I'm sorry to hear that this issue with your Square Register has brought you to the Seller Community! 😥

When you have some downtime or at the end of your day, I recommend going through the steps listed here for retting your Register. Please note that this troubleshooting step is different from doing a power cycle of turning the Register off and back on again.

Please do let me know if this helps. I'll keep an eye out for your reply 👀