Recurring Appointments are duplicating and being moved on the Web App Calendar but not POS

On square I have some monthly recurring appointments. This week these appointments started moving into other slots where they are not suppose to be.

 

In the example below you can see Alex garcia has an appointments every month on the first saturday. On the calendar you can see it comes up on Friday which is a day earlier and it is also overlapping with other appointments. The bigger issue is that on my POS i see the appointments correctly. 

 

This is clearly a bug with the recurring appointments rules. I dont wanna have to update everything manually. What can i do. Can anyone help? 

 Screenshot from 2022-05-01 17-05-28.pngScreenshot from 2022-05-01 17-05-54.png

517 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

After looking into this, it definitely looks like our Appointments team needs to take a closer look into this situation and possibly escalate it for you. Please reach out by phone when you have a moment by logging into your Square account and heading here.

 

P.S. Welcome back to the Seller Community  @lperezdude

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
475 Views
Message 2 of 2
Report