Hi @TRUTutoring. If I’m understanding your issue correctly, it sounds like the “send payment link” payment type is just not activated on your POS. To activate it, go to your POS settings > Checkout > Payment. There you will see a list of all valid payment types that you can move around. Most likely “send payment link” is in the disabled section and needs to be dragged and dropped to the Main payment types section.
And, if I misunderstood you, my apologies. It might help to see a screen shot or short screen video of your issue.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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