Solved: I have an I-phone and Square on my computer.

butterflyinkkay · ‎01-18-2025

I have an I-phone with a card reader. I set appointments on my computer and set the price for the service and then book the appointment. When i go to take a payment on my phone, I cannot see the customer, calender, or pricing. How can i go to my phone and accept the payment and have it show as paid on the calender?

TheRealChipA · ‎01-18-2025

Hey there @butterflyinkkay. It sounds like you might not have the Square Appointments app on your phone? If you are using the normal Square POS on your phone, you won’t have full Appointments functionality. Download the Appointments app and you should be good to go.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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TheRealChipA · ‎01-18-2025

Hey there @butterflyinkkay. It sounds like you might not have the Square Appointments app on your phone? If you are using the normal Square POS on your phone, you won’t have full Appointments functionality. Download the Appointments app and you should be good to go.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!