How can I set up different service durations for each team member?

[Naillounge2025]

The title of this thread has been edited from the original: How to vary service duration by provider?

Each of service providers have different pace for the services. Thus, I am looking for a way we can change duration of services per service provider.

Thank you

[Katie_SQ]

Hi @Naillounge2025, 

Currently, Square Appointments doesn't offer the ability to vary service duration by individual staff member for the same service. However, you can create separate service entries with different durations and assign them to specific staff members.

For example:

Current Setup:

- Service: "Hair cut"
- Duration: 30 mins
- Assigned team members: All team members

Recommended Setup:

- Service: "Hair cut - Apprentice"

- Duration: 45 mins

- Assigned team members: Apprentice team members only

- Service: "Hair cut - Senior"

- Duration: 30 mins

- Assigned team members: Senior team members only

While this approach requires creating separate services based on staff experience level, it provides another approach until more flexible options become available.

We're currently tracking feedback for the functionality you've described on this active Feature Request, so I recommend adding your support on that thread and share how this capability would benefit your business.

Please let me know if you have any other questions!