Email and text notification

[Lynnstylist93]

My clients did not receive any notifications even I turned on the email and text notification. Please help.

[HC_Charlie]

Hello @Lynnstylist93 thanks for your question. What Square product(s) are you using? Appointments? POS?

If you are using Appointments, check out this post for a similar question/solution.

If you are using Invoices, you can check out this post for some info with that service.

You can also search the Square Community for other related questions and see if someone else has had a similar issue and offered a solution. I hope you'll be able to find a resolution to this issue. Thanks for being a member of the Square Community.

[Stacelyn24]

Square recently changed their subscription tier level.  Check to make sure you're in the tier level that includes appointment reminders/notifications.  Hope this helps 🙂