Email and text notification

[Lynnstylist93]

My clients did not receive any notifications even I turned on the email and text notification. Please help.

[HC_Charlie]

Hello @Lynnstylist93 thanks for your question. What Square product(s) are you using? Appointments? POS?

If you are using Appointments, check out this post for a similar question/solution.

If you are using Invoices, you can check out this post for some info with that service.

Screen Shot 2022-06-27 at 3.49.58 PM.png

You can also search the Square Community for other related questions and see if someone else has had a similar issue and offered a solution. I hope you'll be able to find a resolution to this issue. Thanks for being a member of the Square Community.

[Stacelyn24]

Square recently changed their subscription tier level.  Check to make sure you're in the tier level that includes appointment reminders/notifications.  Hope this helps 🙂