Editing my email address for Appointment Confirmations

[JennyJ_NS]

I recently updated the email address I use for my account. I updated it in the accounts & setting section as well as under the business location tab. However appointment confirmation/ reminder emails are still being sent from my old email address. Can someone please help?

[Goldneye]

HI, the original email address is the primary address on the Square Main Dashboard.

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.