Class Bookings not showing up in profile

Just launched the class bookings for my business. When clients register for a class, they are not seeing the class show up in their bookings when logged in. They can see their appointments, but no classes. Help!

2,487 Views
Message 1 of 6
Report
5 REPLIES 5
Alumni

Hey @WestTrail,

 

I am happy to investigate this further! Can you provide your booking site to me? 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
2,455 Views
Message 2 of 6
Report
2,451 Views
Message 3 of 6
Report
Alumni

Hi again, @WestTrail 👋

 

I believe I just responded to your other post, but I have reached out to the Appointments team to get clarification on this. Once I, or my colleague, have more info to share we will post here! 

 

Thanks in advance for your continued patience. 😊

2,442 Views
Message 4 of 6
Report

Hello! Any updates on this issue?

2,388 Views
Message 5 of 6
Report

 Hi i am also having this issue - clients can only see upcoming appointments when they log into the booking site and not upcoming classes. Is there an update 

2,408 Views
Message 6 of 6
Report