Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Alumni
Posted 07-11-2023 in Troubleshooting
3 Replies

So I had an Etsy accountand I think I opened my square account through a link on Etsy.but now I am selling items on square that have nothing to do with Etsy.Ets...

5 - Supporter
Posted 08-15-2024 in Troubleshooting
1 Reply

I set up items with variations for small medium and large beverage choice, but when I select the options on the menu for an order, I only see the first option. ...

6 - Contributor
Posted 05-11-2021 in Troubleshooting
6 Replies

Hiya.I recently discovered that the Weebly editor seems to be missing some pieces. And the help articles all point to the Square editor.After contacting support...

5 - Supporter
Posted 08-13-2024 in Troubleshooting
2 Replies

Hello,I am having some trouble with creating payment links for my website. I previously created a website but didn't like it, so I decided to start fresh with a...

5 - Supporter
Posted 08-15-2024 in Troubleshooting
2 Replies

Our POS used to always prompt us for a name with every new purchase. Now it is no longer prompting and is by default calling purchase ORDER. This is greatly imp...

8 - Enthusiast
Posted 04-16-2021 in Troubleshooting
38 Replies

Hello, I am attempting to upload images to an item, and I keep getting the same error of "Image not uploaded. Confirm the file type is valid and the image size ...

6 - Contributor
Posted 08-09-2024 in Troubleshooting
6 Replies

Hi community!We are trying to set up subscriptions with Apple pay and Google Pay, is this possible?

5 - Supporter
Posted 08-11-2024 in Troubleshooting
2 Replies

My website states that I am “not taking payments” and my website is not secure. I transferred to a Squarespace domain and have added the correct A record. I als...

5 - Supporter
Posted 08-13-2024 in Troubleshooting
1 Reply

The last few days, when I post my square site link on facebook, I get an error message that says, "You can't share this link. Your content couldn't be shared be...

5 - Supporter
Posted 08-07-2023 in Troubleshooting
3 Replies

For a freelance marketer selling ad spaces to local business via social media and e-mail, I have already opened a Square account, some time ago, but have never ...

5 - Supporter
Posted 08-12-2024 in Troubleshooting
1 Reply
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