How can I transfer my domain out of Square?

[Simspec]

The title of this thread has been edited from the original: How to stop Square holding domain as they wont accept payment.

For the last 2 years, I have had nothing but a terrible time with Square.

For lost payments when customers pay by card, with the advice don't let the customer leave with the goods until I get confirmation of receiving the payment 2 or 3 days after they paid. Like anyone would be happy with that. Lost over 5k of money with that problem

They refused to release my domain citing technical issues for the lock code not working. Now my 2 years are up and forcing me to repay a fee 6 times higher than just about every other domain service, they won't accept my payment. 

So anyone has a way to transfer my domain out or just accept I will need to start the online business once again and build traffic up etc. 

[Katie_SQ · Accepted solution]

Really sorry to hear about this, @Simspec. 

For issues with Domain billing, you'll need to contact our Support Team for further assistance. I can see that you've already been in touch with them for help transferring your domain out of Square.

If you have any other questions or need assistance throughout this process, please don't hesitate to reach out to us here.