Site Editor not working

[barni]

Hi Adam, my site editor suddenly does not work anymore. I cleared browser cache, rebooted, tried different browsers, but still nothing. When I access the site editor it says "loading" and after a while I get an error message. Thanks in advance for your help!

[SharonLWall]

Update on my earlier post: though the problem is not resolved, I was able to publish the site using the domain ssfsadvancedengineering.weebly.com, so I can now view the site, but cannot edit

[Adam7]

Are you trying from a school network, Sharon? Do you have access to a home or outside network for internet access that you can try editing with?

[SharonLWall]

I am working from a school network, but not one with restrictive settings. The editor seems to be loading today, so... fingers crossed!

[#5]

I totally agree. I have not been able to make a simple text edit in my store pages. The cursor won't allow me to, and then two of my product images have just disappeared when they were saved over an hour ago. The editor just keeps spinning. This has happened several times within the last two weeks.

[Bernadette3]

Hi

Which images disappeared? Also, where are you trying to edit the text? Your text boxes seem to be working okay. If you are editing product description this should be done from the Edit Product page and not the actual Product Page. If you have already tried clearing your browser's cache can you also try resetting your internet router. This can be done by unplugging the router, wait for 30 seconds, and then plug back in. 

[SVC]

Same here UK, on 27th Feb at 15:40.

[Adam7]

Sorry about that, @SVC. Everything should be working much better now.

[Mezzanine]

Hi, I'm having a similar problem with www.mezzaninebeecombcircusarts.com

Hi,

I have been editing my pages and learning how. I left my computer and came back in 20 mins and I had a message that said I needed to update an app associated with Weebly. I looked through and nothing in the apps looked pertinent to what I was doing. I randomly deleted one ... I think it pertained to check out, which I don't have. Since then (and I don't know if it's related or not) my list of pages that I was editing won't load. The page in the view doesn't change when I click on the different pages and it has a stock photo instead of mine and says loading for up to hours. I will attach a picture of the screen save.

I'd really like to finish editing my site and get things working. Please help me. I've cleared my cache. Turned my computer off and on and tried different browsers. I waited on the phone for long periods to Weebly support but didn't get through. My job today was to update my site and make it happening.

Thanks so much for your advice - I need it
Mezzanine

[Adam7]

I see what you're seeing, @Mezzanine. If you haven't yet, can you contact our support team about it? It's possible we might need an engineer to take a look:

http://hc.weebly.com/hc/en-us/requests/new