inventory not tracking correctly

[pcbands]

I will be selling items in person and through our online store.  I have set up the inventory and tested sales through the online store and confirmed that the inventory tracking is working correctly.  However, when I use Point Of Sale on the Square app, inventory tracking is NOT working. There are 2 problems:

1. I'm able to sell more items than I have in stock

2. After the POS sale, the inventory is not adjusted.

Any advice on how why this is happening and how to fix it??

[RHatch]

Once you are out of stock on an item it doesn't shut off, prevent or remove it from the sale.  You will have to do that yourself.

Once a sale is complete it takes a while for it to show up on the inventory, I have noticed it is not instantaneous.  Give it 5 or 10 min.

[pcbands]

Thanks for your response.  To me it's a problem that I'm able to sell something I don't have in stock.  We're using Square to sell tickets to a gala.  I have 10 seats at a table and when all the seats at a given table are sold, I should not have to be able to sell more.  That means I have to check my inventory on a desktop before I can make a sale, just so I don't double sell seats.  It would help if I at least could check my inventory on a hand-held device before making a sale, but I can't even do that. 😞

PS. The fact that the inventory wasn't being updated turned out to be a software bug that was discovered and fixed last Friday, Nov 3.  That part was resolved for me by upgrading to the latest version of the POS app.