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Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Admin
Posted 07-11-2023 in Troubleshooting
3 Replies

Been using square for almost 3 years and suddenly encountering very annoying issue. When I check a client out, then go to “BOOK NEXT”, select new date...then sc...

5 - Supporter
Posted 06-02-2020 in Troubleshooting
3 Replies

https://squareup.com/market/douglas-e-fountainno longer works and I get the message gone. Did square discontinue the old squareup.com/market websites?

5 - Supporter
Posted 06-29-2020 in Troubleshooting
1 Reply

I've set up 4 categories, following directions in online guides, but there are a couple of problems: (1) "Categories" option is disabled in page editing; (2) ca...

6 - Contributor
Posted 06-27-2020 in Troubleshooting
4 Replies

The title of this post has been changed by a moderator from:"Scheduled pick up and ApplePay" Hi, Has anyone else noticed that when you complete an order using ...

5 - Supporter
Posted 06-07-2020 in Troubleshooting
4 Replies

Hello, I have not worked since Covid 19 lockdown, except to sell products to regular clients (I am an esthetician-skin care). Over the last week, four transact...

5 - Supporter
Posted 06-28-2020 in Troubleshooting
1 Reply

Is anyone experiencing issues with their Register? I’ve had a replacement sent to me and it has the exact same issues as the first one. The main display won’t r...

7 - Protege
Posted 06-02-2020 in Troubleshooting
4 Replies

When I have used Square in the past year and use the Quick Entry option, I enter the dollar amount, and then can enter a "Note" that allowed me to describe what...

5 - Supporter
Posted 06-27-2020 in Troubleshooting
1 Reply

I'm having trouble sending a contract to my customer. When I hit send, it emails the contract to me, instead of my customer. When I attempt to forward the email...

5 - Supporter
Posted 06-27-2020 in Troubleshooting
1 Reply

I have connected the WooCommerce App and Square. All was working fine until yesterday. Now, when clicking to "Checkout", I get a spinning wheel and nothing load...

5 - Supporter
Posted 06-27-2020 in Troubleshooting
1 Reply

I'm trying to connect my square store to my website, but it keep incorrectly identifying my domain host as GoDaddy...

5 - Supporter
Posted 06-26-2020 in Troubleshooting
3 Replies
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