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Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Admin
Posted 07-11-2023 in Troubleshooting
3 Replies

I've checked spam, switched to another email, and even tried responding to the emails from my dashboard and still nothing. I've surveyed the community boards an...

5 - Supporter
Posted 09-29-2020 in Square for Retail
1 Reply

Just needing some insight.

5 - Supporter
Posted 09-30-2020 in Square for Retail
0 Replies

Can I turnoff the percentage tipping but keep the $1 $2 $3 tipping for all of my sales?

5 - Supporter
Posted 08-28-2020 in Square for Retail
2 Replies

I have 2 businesses and successfully set up an online store thru the square (weebly) dashboard for 1, but when i login to my second square account to set up the...

5 - Supporter
Posted 09-28-2020 in Square for Retail
1 Reply

I have a new customer that has requested me to ship his items to a post box store. He has a post box there. Payment is being taken with a square invoice. Am I s...

5 - Supporter
Posted 09-27-2020 in Square for Retail
1 Reply

The title of this post has been edited from the original:Square for Retail - Free version I'm having trouble finding info on what features are included in Squa...

6 - Contributor
Posted 09-27-2020 in Square for Retail
1 Reply

When I log in on my computer, it does not give me a dashboard option. It says nothing to display when there should be a lot of item inventory to display. I used...

5 - Supporter
Posted 09-28-2020 in Square for Retail
1 Reply

I've tested this out myself and am receiving the same bug that customers are getting. Pick up is clearly the fulfilment option selected prior to clicking on che...

6 - Contributor
Posted 09-26-2020 in Square for Retail
1 Reply

I'm starting a computer/phone repair business and we print out labels to stick them on the devices that we receive to keep track of the situation, customer, dia...

5 - Supporter
Posted 09-26-2020 in Square for Retail
1 Reply

Can I add a free sample drop box at checkout?

5 - Supporter
Posted 09-25-2020 in Square for Retail
1 Reply
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