Logo not printing on emailed invoices

[MNPinnacle]

My logo is not showing up on invoices but it is visible on Square.com...all it says is "image".

It used to show...  How can I fix this?

[RHatch]

Go to the Receipt page https://squareup.com/dashboard/business/receipt and make sure the logo is there.  If it is I would delete and upload it again to see if that fixes it.

[MNPinnacle]

I followed the recommendations: 

• Your logo should be at least 200 pixels wide and 200 pixels tall.
• The maximum size of the printed logo is 400 pixels wide and 200 pixels tall.

But it still doesn't work.

I even went so far as to make the logo 100 pixels wide and it still wont work; shows up enlarged and cut in half... ???

[RHatch]

Make your log square. Like 250x250 and it should work

[JC160]

I tried that, but it is not working. Showing a broken link in Outlook 365. I see this has been an ongoing problem. Any resolutions that anyone knows of yet?

[Tom]

Hey @JC160, thanks for checking in on this issue. I went to look for updates related to the display problems on Outlook though there isn't anything that I can access and share out right now. We'll certainly announce any developments that come through—sorry for any confusion this may cause for your customers.